A Day in the Life – Meet NP Wendy Laframboise
November 09, 2015
Wendy Laframboise is a Nurse Practitioner, COPD Educator and Program Lead for the COPD Outreach Program at The Ottawa Hospital (TOH).
I have been nursing since 1994 and last year completed my Masters of Nursing, Nurse Practitioner Field of Study at the University of Toronto. I hold Certificates in Continuing Care and Gerontological Nursing. I have implemented quality improvement initiatives, participated in program evaluations, presented both locally and nationally, and continue to provide leadership and mentorship to nursing colleagues on best practices in chronic respiratory disease management.
Over the past 12 months, I had the incredible opportunity to work in collaboration with other healthcare professionals, to develop, implement and evaluate an innovative Chronic Obstructive Pulmonary Disease (COPD) Outreach Program throughout the Champlain LHIN Region. The goal of the program is to provide high-quality, patient-centered care, aimed at educating and empowering patients with COPD to self-manage at home. In my role, I provide clinical care, education, consultation, mentorship, and leadership, while using the most up-to-date evidence to guide practice.
On a daily basis, I receive referrals for patients admitted with an acute exacerbation of COPD from Respirology; Medicine and Family Medicine Services across two Campuses at TOH. From the inpatient side, I assess and enroll patients into the Program, as well as make recommendations to the inpatient team (e.g., optimization of medications, Pulmonary function tests). Once a patient is safely transitioned back into their home, I conduct a post- discharge phone call to monitoring coping and to arrange a home visit within one to two weeks. During the home visit, I assess, educate and empower the patient on how to self-management their COPD as well as ensure COPD medications and inhaler techniques are optimized. Additionally, I facilitate referrals to community resources, including Pulmonary Rehabilitation. Patients receive monthly monitoring for three months thereafter and at 12 months as well as telephone access to the COPD Outreach team throughout their enrollment. All assessments and interventions are faxed to the patients Primary Care Provider +/- Specialist.
I truly believe that it is the quality of care that has contributed to a reduction of healthcare utilization as evidenced by a 70% reduction in COPD-related 30-day readmission rate in the first 10-months for patients enrolled in the COPD Outreach Program.
Wendy Laframboise, NP-Adult, MN, CRE
COPD Outreach Program Lead
The Ottawa Hospital, 505 Smyth Road
Ottawa, Ontario, K1H 8M2
Phone : (613) 737-7350 ext 75080
Fax : (613) 739-6839