Join Sheila and Shannon as they provide an overview of the exciting work being done by the industry as it relates to group benefits. You will hear about insurance statistics, key players, and decision makers in the industry landscape, and what the industry is doing to combat benefit fraud.

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Speakers:

Sheila Burns, Director, Health and Disability Policy, Canadian Life and Health Insurance Association

Shannon DeLenardo, Director Anti-Fraud, Canadian Life and Health Insurance Association

Sheila Burns is the Director, Health and Disability Policy at the Canadian Life and Health Association (CLHIA) where she works with the member and associate companies to build consensus on industry policy positions. Sheila has worked in the insurance industry for over 20 years, working in both the direct and reinsurance market.

Sheila graduated from Queen’s University with a Bachelor of Science in Life Science. She also holds the Group Benefits Associate designation.

Shannon DeLenardo is the Director, Anti-Fraud with the Canadian Life and Health Association (CLHIA), In her role, Shannon is responsible to build consensus on concerns important to member companies and for leading industry committees, working groups and projects related to the mitigation of benefits fraud. 

Shannon has held positions in Compliance, Regulatory Affairs, and Privacy with CAA Club Group and Orion Travel Insurance.  Prior to this she held roles at Assurant Solutions including Director of Compliance and Director of Human Resources. 

Shannon graduated from the University of Guelph with a BA, Seneca College with the Human Resources Professional designation and has a Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.